Financial Information
FINANCIAL, HEALTH INSURANCE, REVERSE MORTGAGE and TAX ASSISTANCE
Champlain Valley Agency on Aging
Chace Mill
1 Mill St., Room 315
Burlington, VT 05401
Phone: 802-865-0360 or 800-642-5119 (Voice/TTY)
Fax: 802-865-0363
E-mail: info@cvaa.org
CVAA's Case Managers assist people age 60 and older in applying for public benefits and exploring other resources to help them remain financially secure.
Benefits Information-General
BenefitsCheckUp.org is the first of its kind, web-based service designed to help seniors, their families and caregivers find the right benefits programs to meet their needs. The site contains a fast, free and confidential screening tool to determine eligibility for nearly 1,000 unique state and federal programs and provide detailed instructions on how to apply for them. Seniors or members of their family can fill out a confidential questionnaire at BenefitsCheckUp.org which then compares their information with eligibility requirements for federal programs such as Social Security, Medicaid, Food Stamps, and Weatherization or state administered programs such as Vocational Rehabilitation and In-Home Services. Users then receive a printable report that tells them which programs they may likely qualify for and where to go to enroll.
FINANCIAL ASSISTANCE
Consumer Credit Counseling Service
PO Box 818
Concord, NH 03302
Phone: 800-327-6778
Provides home budgeting educational programs. There is no charge for the initial visit.
Independent Options Fund
Fletcher Allen Health Care
Rehabilitation Unit
101 College Parkway
Colchester, VT 05446
Phone: 802-847-6950 or 802-847-2184
A limited option for individuals needing durable medical equipment. Grants limited to no more than $250 with a two-week application process. Contact Rehabilitation Services for more information.
Office of Home Heating Fuel Assistance
Vermont Department of Prevention, Assistance, Transition and Health Access
103 South Main Street
Waterbury, VT 05671-1201
Phone: 800-479-6151 (voice callers) or 800-225-3004 (TTY callers
Call for an application to the Supplemental Fuel Assistance Program.
Rural and Farm Family Rehabilitation Program
University of Vermont
Bioresearch Building
255A Spear Street
PO Box 53010
Burlington, VT 05405-3010
Phone: 802-656-5433
Vocational services for members of rural and farm families who have a disability.
Social Security Administration
National Social Security Administration
58 Pearl Street
Burlington, VT 05401
Phone: 802-951-6753 or 800-772-1213 or 800-325-0778 (TTY Callers)
Apply here for Social Security, Medicare and Supplemental Security Income.
Vermont Department of Prevention, Assistance, Transition and Health Access
1193 North Avenue
Burlington, VT 05401
Phone: 802-863-7365 or 1-800-775-0506
Contact PATH to apply for Medicaid, Food Stamps, essential person and general assistance.
Vermont Health Access Plan (VHAP)
Maximus Office of Vermont Health
5 Burlington Square, 3rd Floor
Burlington, VT 05401
Phone: 800-250-8427 or 802-651-1577
VHAP is a health care program for low income adults who do not have health insurance for both doctor's visits and hospital stays. VHAP/Pharmacy helps low income people 65 or older or younger people with disabilities pay for prescription drugs. This program is limited to people with no prescription drug coverage.
Health Insurance Assistance
Medicare Part A - Hospital Coverage
NH/VT Health Service
BC/BS of New Hampshire
3000 Goffs Falls Rd
Manchester, NH 03111-0001
Phone: 603-695-7204
Any questions regarding a Medicare Part A claim should be directed to this organization.
Medicare Part B - Physician Coverage
National Heritage Insurance Company (NHIC)
PO Box 1000
Hingham, MA 02044
Phone: 800-447-1142 or locally at 802-863-9711
Medicare Part B claims are processed here with office hours from 8:00 a.m. to 4:00 p.m.. A local walk-in office for Part B claims only is located at 8 Hurricane Lane, Williston, 9:00 a.m. to 3:00 p.m.
Vermont Department of Banking, Insurance, Securities and Health Care Administration
89 Main Street
Drawer 20
Montpelier, VT 05620
Phone: 802-828-3301 or 800-631-7788 (health insurance consumer assistance only)
E-mail: consumercomplaints@bishca.state.vt.us for information and questions NOT related to Health Care or Health Insurance
Call for assistance and information regarding insurance and banking issues.
Health Insurance Counseling and Assistance Program (HICA)
Champlain Valley Agency on Aging
Chace Mill
1 Mill St.
Room 315
Burlington, VT 05401
Phone: 802-865-0360 or 800-642-5119 (Voice/TTY)
E-mail: info@cvaa.org
Trained volunteers offer free/confidential assistance to Medicare beneficiaries in explaining their health insurance coverage, exploring Medigap options, filing claims, etc.
Northeast Health Care Quality Foundation
Vermont Referral Guide for Medicare Consumers
15 Old Rollinsford Road, Suite 302
Dover, NH 03820-2830
1-800-772-1051
The Northeast Health Care Quality Foundation is a non-profit company that works as the Medicare Peer Review Organization (PRO) in Maine, New Hampshire, and Vermont. They work to educate those on Medicare, as well as their families and friends, about the Medicare program and senior health care issues. The site offers access to brochures, information, advocacy and education. Try their consumer newsletter, Health Matters.
REVERSE MORTGAGE ASSISTANCE
FHA Home Equity Conversion Mortgages (reverse mortgages) allow you to tap into the equity in your home. To be eligible you must be at least 62 years old and either own your home free and clear, or have a small balance remaining on your mortgage.
Tax Assistance
Vermont Department of Taxes
Pavilion Office Building
Montpelier, VT 05602
Phone: 802-828-2865
The Vermont State Tax Package includes applications for several programs which assist older Vermonters, such as the Property Tax Rebates, Telephone Lifeline and VScript. Call 802-828-2515 to order forms.
Contact the Champlain Valley Agency on Aging (CVAA) for additional information regarding elder issues. |
Contact the Vermont Center for Independent Living (VCIL) for information about resources for people with disabilities. |
Go to the Older Adults Resource Guide

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