The Patient and Family Advocacy Department strives to promote positive Guest Relations and assists patients and families with their concerns.

We serve as a liaison between health care providers and patients and families. The department serves as a resource for special requests regarding housing, meals, parking and any other individual needs.

The Patient and Family Advocacy Department is located at the Medical Center Campus, adjacent to the Surgical Waiting Area.

If you have any concerns with which you feel this department could be of assistance, please don't hesitate to call.

Our phone number is (802) 847-3500.

Our facsimile number is (802) 847-0384.

We can be paged at (802) 847-1000, pager number 8002.

E-mail: PatientandFamilyAdvocacy@vtmednet.org

Or write to us at:

Fletcher Allen Health Care
Patient and Family Advocacy Department
111 Colchester Avenue, Modular A
Burlington, Vermont 05401